سير العمل في التظلم¶
سير عمل طلب التظلم¶
1. مسودة¶
بمجرد الانتهاء من الطلب، تصبح الحالة مسودة
. يبدأ سير العمل لهذا النموذج من هنا.

2. إرسال¶
Click on Submit button to submit the request. This changes the state of
record from Draft
to Submitted
.

3. قيد المراجعة¶
Click on In Review button to review the request. This changes the state
of record from Submitted
to In Review
.

4. اتخذ إجراءً¶
Click on In Review button to take action of the request. This changes
the state of record from In Review
to Action
.

5. حل¶
Click on Resolve button to resolve the request. This changes the state
of record from Action
to Resolve
.

6. إغلاق¶
Click on Close button to close the request. This changes the state of
record from Resolve
to Close
.

