Workflow of Grievance

Workflow of grievance Request

1. Draft

Once the request is done, the state is Draft. Workflow of this form is started from here.

2. Submit

• Click on Submit button to submit the request. This changes the state of record from Draft to Submitted.

3. In Review

• Click on In Review button to review the request. This changes the state of record from Submitted to In Review.

4. Take Action

• Click on In Review button to take action of the request. This changes the state of record from In Review to Action.

5. Resolve

• Click on Resolve button to resolve the request. This changes the state of record from Action to Resolve.

6. Close

• Click on Close button to close the request. This changes the state of record from Resolve to Close.